Why do I have to re-enter my password when signing in?

If your account name and password are saved by your browser, try retyping your account name and password manually and double check the spelling before logging in to ensure that they are typed correctly, maintaining correct use of capitalisation (check that your 'CAPS' key is 'On' or 'Off').

Upon successfully logging on, browsers such as Chrome will ask you if you wish them to remember these credentials - Please select 'Remember'.